Apple may have finally returned (or changed) to a more familiar keyboard mechanism in their new MacBook Pro but that won’t change the previous one bit. It’s also not enough, apparently, to save the company to fight a class-action suit thrown against it on its previous “butterfly” keyboard. It tried to dismiss that case but was effectively shut down giving the green light to pursue the case in court. If it’s not already out, it’s
Apple introduced a new type of keyboard switch on the 2015 MacBook. It was dubbed as a butterfly because it was similar and promised to be as pleasant on the outside as it was beautiful on the inside. This time, however, Apple’s famous reality distortion field was not enough to impress the minds of consumers, especially those who have to deal with a broken keyboard.
The beautiful switches, it turns out, were quite fragile even for the smallest amount of dust particles, not to mention the heavy usage that laptop users are known for. For nearly four years, Apple did not support its new technology, only offering repair and replacement with a similar but slightly improved butterfly switch, which had a protective membrane that was insufficient to actually address all cases.
The class-action suit claims that Apple knew all this and hid the facts from consumers. Compared to replacing a broken keyboard with the same problem, the plaintiffs allege that Apple does not offer adequate compensation, especially out of warranty repairs. San Jose, California District Judge Edward Davila agrees that Apple will face its charges.
Whether or not it actually reaches the court will depend on whether Apple chooses before settling the case. The Butterfly keyboard has been giving the company not only a headache but also financial troubles. It would not be surprising if it only decides to settle the case and keep it in the past once and for all.